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Most Popular Questions
Yes, you can return unused socks or shoes within 7 days of delivery. Items must be in their original condition and packaging. Socks must not be tried on for hygiene reasons.
We’re sorry! Please email us at support@feetbyfoot.com with your order number and a photo of the item. We will arrange a free replacement or full refund, depending on your preference.
You must initiate the return within 7 days of receiving the product.
If the return is due to our error (wrong item or defective product), we will cover the return shipping. Otherwise, you’ll need to bear the shipping costs.
Once your return is approved, the refund will be processed back to your original payment method (UPI/Card/Net Banking) within 5–7 business days.
Yes, exchanges are allowed only for shoes in case of size mismatch and only if the product is unused. Email us at support@feetbyfoot.com to initiate an exchange.
Products purchased during sales or promotions are non-returnable, unless they are damaged or defective.
Orders can be cancelled within 6 hours of placement or before dispatch. Contact us immediately at support@feetbyfoot.com.
Email us at support@feetbyfoot.com with your order number and reason for return/exchange.
For hygiene and safety reasons, worn or tried-on socks are non-returnable under any condition.